We aim for your satisfaction with your purchases, but should any issues arise, please inform us promptly. Videksha Home & Lifestyle is a brand that meticulously handcrafts its products; please be aware that returns are not accepted for made-to-order items.
Orders placed on COD (Cash on Delivery) basis are non-returnable.
Upon receipt of your item, our customer care team at videkshahomenlifestyle@gmail.com will assess any requests for returns or exchanges.
Kindly write to us at videkshahomenlifestyle@gmail.com for further assistance. And after approval, Refund will be credited back to the source account with in 5 business days.
INTERNATIONAL RETURNS We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at videkshahomenlifestyle@gmail.com within 24 hours of receiving the order. No refunds on international orders.
